CMPI – Conflict Management & Physical Intervention

Added on 26/01/2024
Course Type CMPI
Location Norwich
Length 3 Days

Full Description

Conflict management and physical intervention (CMPI) is Inspire Training’s specialised course. It has been designed to equip individuals with the skills to de-escalate and where necessary and employ physical intervention techniques to safely manage challenging or potentially violent situations to ensure the safety of all parties involved.

Physical Intervention training aims to maintain the safety of everyone involved, allowing the individual to recover self-control, acquire alternative behaviours that over a period may result in a decrease in the frequency and level of intervention required.

Working in healthcare brings many rewards and challenges. The rights and dignity of people who use services, even when presenting in a physically challenging way is paramount.

This three-day course is designed to give awareness to behaviour that challenges and offer practical breakaway techniques coupled with safe holding as a last resort.

These skills and techniques are often underused. One of the biggest reasons for individual and staff injury is the inappropriate use of force owing to a lack of confidence and inability to remember and apply the fundamental principles of the techniques taught. Our experienced team of instructors have a wealth of experience in physical intervention have developed this course to specifically address these problems and ensure individuals and staff are best served.

The three-day course runs 9:30am – 4:30pm and is face to face at the Inspire Suite in Norwich.

What are the training aims and objectives?

  • What is ‘Challenging Behaviour’?         
  • Understanding Challenging Behaviour
  • RRN Six Core Strategies
  • Human Rights – Elenor Roosevelt
  • Law and ‘The use of force’
  • Unconscious Bias
  • Reducing the Risks
  • Types of restraint
  • Dynamic Risk Assessment
  • Restraint as a Last Resort         
  • PBS Network
  • Trauma Informed Care
  • Medical Assessment and Emergencies
  • Recording and Reporting
  • Reflective Practice
  • Hot and Cold Debriefing
  • Disengagement Skills – Practical Skills
  • Restrictive Physical Skills – Practical Skills

Day One is PowerPoint and group discussion completing a theory workbook covering law, legislation, medical implications arising from restrictive practices, the 7 types of restraint, mental capacity, communication and function of behaviour.

Day Two focuses on the practical element of breakaway skills and involves physical interaction between the participants.

Day Three our trainers demonstrate two-person safe holding seated or standing, how to respond to an individual on the floor (supine), recap of breakaway.

By the end of this learning, participants will be able to:

  • Understand the impact of behaviour that challenges for the individual concernedAwareness of PBS
  • Medical implications of restrictive practice and Acute Behaviour Disturbance.
  • Use holistic approaches for de-escalation.
  • Demonstrate competent breakaway skills
  • Demonstrate competent safe holding physical skills as a last resort.

This course does require participants to have a standard level of physical ability. The practical element also involves demonstrating the techniques and this will involve physical contact between participants for assessment by the trainer.

Who is CMPI Training (Conflict Management & Physical Intervention) for?

Our CMPI training has been primarily designed for a high-risk working environment within the health and social care area providing services to Adults and Children. However, the training is ideal for those that work in the private healthcare sector, schools, and retail.

Do I need to be physically fit to attend the training?

The course is ‘hands on’ and you should be physically fit to undertake a full range of physical activities. Each participant will be required to sign a declaration agreeing that they will take responsibility for their own safety on the course. Where there is a physical or health condition which may impair their safe participation on the course, the course instructor will provide specific advice and guidance. If there is concern about the suitability of a candidate for the course, please contact us and we can discuss further. 

Do I need to wear anything specific?

The course contains physical elements. Participants should wear loose, comfortable clothing such as gym wear. Participants will need to remove wrist watches, rings, bracelets etc. to ensure the safety of others on the course.

Where is the training delivered?

Our premises in Norwich, Norfolk are properly equipped with all the equipment and space needed. We do not offer virtual training; however, our team can sometimes travel to your location or place of work for group bookings, please email for more information.

Is the CMPI Course accredited?

This course is currently in-house certified, and our delegates will receive a certificate and workbooks. Inspire have been delivering our CMPI training to Norfolk County Council Children’s Services since 2018. The training follows guidelines as regulated by the Restraint Reduction Network part of BILD.

Do I need CMPI?

If you are unsure if CMPI meets the needs of your client/service. We can complete a behaviour audit or service review and identify whether staff need to be trained in CMPI or whether a different course such as breakaway would be more suitable.

How many people will there be on the course?

In accordance with The RRN training standards the numbers are kept to a ratio of 12:1.

Do you offer consultancy?

Healthcare can be complex and service users are unique. Our team of instructors have a wealth of experience across a variety of healthcare settings. From dementia care to psychiatric intensive care units and have trained and used Where a service is having difficulty with a specific issue (such as challenging behaviour combined with physical illness or disability or difficulty coping with unique behaviours) we can offer a unique consultancy service where we will visit, analyse, and aim to recommend a unique solution. Contact us for more information.